Reference

hubtoto Privacy Policy for Indonesian Accounts

Our Privacy Policy explains what we collect when you open a hubtoto account, use DANA or QRIS, and move between titles such as Aviator and Live Dealer Lobby.

Account dataWallet recordsCookie choicesPolicy requests
hubtoto hubtoto Privacy Policy for Indonesian Accounts
CONTACT OPTIONS

Get Help With Privacy Requests

A clear contact path helps when you want to ask about a record, correct an account detail or question a wallet reference.

Policy request Send a privacy request through our support contact path with your account identifier and…
Wallet record For a DANA, OVO, GoPay or QRIS question, include the transaction reference and status…
Account check When a request affects account access, we may verify your registered phone or email…
DATA HANDLING

How We Handle Your Policy Choices

Our privacy process follows the same account path you use to reach the lobby: identify the account, check the relevant record and respond through a controlled support route.

Account details

We may hold your registered contact details and verification status so we can recognise your account, protect sign-in activity and respond to a request about access or correction.

Wallet references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity can produce reference numbers, timestamps and status records used to reconcile your requested account action.

Device signals

We may process browser, device and connection signals linked to a session, helping us detect unusual access and understand why a login or account page does not load correctly.

Cookies

Cookies can keep a session open, remember selected settings and measure page activity. You can manage cookie settings in your browser, although some account paths may then work differently.

Retention period

We retain records only for the period needed for account operation, security checks, dispute handling or legal duties. When a record is no longer needed, we remove or de-identify it.

Change requests

Ask us to access, correct or delete eligible data by naming the account detail concerned. We may request phone or email confirmation before making a change to your records.

Privacy Policy Questions About hubtoto

These Privacy Policy answers focus on the account and wallet situations you are most likely to encounter before opening an account. They also explain what to send when you need help with a cookie choice, device record, payment reference or personal-data request. If your question is not covered, use the support contact path with the smallest useful set of account details.

The Privacy Policy covers account details, verification, device signals, cookies, wallet references, support messages and related retention. It applies when you access account pages or use routes such as DANA, QRIS or bank transfer.

We use your registered phone or email to identify the account, support sign-in checks and confirm privacy requests. If you ask to change or remove data, we may verify that contact detail first.

Yes. The Privacy Policy covers references, timestamps and status details connected with DANA, QRIS, OVO, GoPay, bank transfer and virtual account actions, but not your wallet password.

You can request a correction by contacting support with the account detail that needs updating. We may ask for phone or email confirmation, and some records may remain where security, disputes or legal duties require them.

Send a Privacy Policy access request through the support contact path and identify the account using its registered phone or email. State that you want a copy and name any specific wallet or device record.

Cookies may keep your mobile session connected, remember settings and help us diagnose account-page problems. You can adjust them in your browser, but disabling some cookies may affect sign-in or lobby access.

Yes, you can ask us to delete eligible personal data through support. We first confirm the request and then retain only records needed for account security, dispute handling or legal duties.